I cannot contact shops on AliExpress and get this response, “The message has not been sent. Please be aware that you are required to comply with local laws & policies.” What should I do?

1. First, try to disconnect and reconnect to your account.
2. Contact the support at AliExpress through chat, and ask for their help.
3. Please keep in mind that Chinese New Year begins on the 12th of February, so they might not be as available around that time.